Privacy Policy for RealNovel

Effective Date: September 23, 2024

At RealNovel, your privacy is our priority. This Privacy Policy outlines how we collect, use, and share your information when you use our mobile application, RealNovel. It also describes your rights regarding your data, including the ability to delete your account and the ownership of data you share with us. Please read the following carefully to understand our practices.

1. Information We Collect

• Personal Information: This includes your name, email address, and other contact details provided when creating an account or interacting with customer support.
• Content Information: If you upload, submit, or share any text, images, or other media (e.g., writing or reviews), we may store that content as part of our service.
• Usage Data: This includes your IP address, browser type, device model, operating system, app version, and interaction history with our services.
• Device Permissions: We may request permission to access certain device features such as your camera, photo library, notifications, and storage to enhance functionality.
• Location Data: If you enable location services, we may collect location data to personalize your experience.

2. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To operate, maintain, and provide you with the features of RealNovel, including personalized content recommendations and social features.
• Communication: To respond to your inquiries, notify you of updates, send account-related notifications, and provide customer support.
• Improvement: To analyze usage patterns and user feedback, helping us improve and develop new features or services.
• Legal Compliance: To ensure compliance with applicable laws and regulations and to protect our legal rights.
• Marketing and Promotions: To provide you with information about new services, promotions, and features, subject to your opt-out preferences.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your data with third parties in the following cases:

• Service Providers: We work with trusted service providers who assist us in processing payments, analyzing app performance, hosting data, or providing customer support. These third parties are obligated to protect your data under confidentiality agreements.
• Legal Obligations: We may disclose your information if required by law, court order, or other legal processes, or to protect our rights, users, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of that transaction. You will be notified of any such change in ownership.

4. Ownership of Data

All content that you upload, submit, or otherwise share with RealNovel is owned by you. However, by submitting this content, you grant Sereal a non-exclusive, worldwide, royalty-free license to use, display, modify, and distribute your content within the app or for marketing purposes.

You maintain ownership of all personal information you provide, and we only use that data in accordance with this Privacy Policy.

Data Retention: We retain personal data for as long as your account is active or as needed to provide you with our services. After you delete your account, we will delete or anonymize your personal information, except for any data that we are legally required to retain.

5. Account Deletion and Data Deletion

You have the right to delete your RealNovel account at any time. Upon deletion:

• Account Deletion: All your personal data, including profile information, preferences, and usage history, will be permanently deleted from our systems within 7 days of the deletion request. This process is irreversible.
• Content Deletion: Any public content you posted, such as comments or reviews, may still remain visible to other users after account deletion.
• Legal Requirements: Certain data may be retained to comply with legal obligations, resolve disputes, or enforce agreements.

Requesting Deletion: You can delete your account by navigating to the Account Settings section in the app or by contacting us directly at serealstory@gmail.com.

Please note that deleting your RealNovel account does not automatically cancel any subscriptions. You must cancel any active subscriptions separately through the platform from which they were purchased (e.g., App Store or Google Play).

6. Data Security

We are committed to protecting your data. We use various industry-standard security measures, including encryption and secure data storage, to safeguard your personal information. However, no method of data transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we work to protect your data as best as possible.

7. Your Rights

Under data protection laws, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request to correct inaccurate or incomplete data.
• Deletion: Request deletion of your data (see the Account Deletion section above).
• Restriction: Restrict the processing of your data in certain circumstances.
• Portability: Receive a copy of your data in a structured, machine-readable format.
• Consent Withdrawal: You can withdraw your consent for data collection or processing at any time by contacting us or adjusting your settings.

8. Third-Party Links

Our app may contain links to third-party websites or services. These external sites are not operated by us, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

RealNovel is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such information from our systems.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. If we make significant changes, we will notify you through the app or via email. The Effective Date at the top of this policy indicates when it was last revised.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

RealNovel Support Team
Email: serealstory@gmail.com